Authentic transaction-based reviews and customer feedback

Boost sales, conversions and trust with authentic customer reviews

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RELIABLE AND SCALABLE TOOLS TO COLLECT & LEVERAGE SHOPPERS FEEDBACK

Collect, display & manage authentic customer reviews

Use different type of questions to get more detailed and helpful reviews with key information that is relevant for your shoppers.
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Capture more reviews with an automated, smart, user-friendly and highly customizable interphase.
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Showcase customer Ratings and Reviews on important conversion points throughout your website to build a better buyer journey.
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Keep track of metrics that matter for your business to improve the buyer journey (and your products & services).
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AN AUTOMATED AND INTUITIVE SOLUTION TO COLLECT AUTHENTIC REVIEWS AND CUSTOMER FEEDBACK

Turn every transaction into a Review

Custom Review Forms

Get more detailed and helpful reviews by asking key information that is relevant for your shoppers (quantitative and qualitative) to improve the overall quality of your reviews.

Advanced customization

Control when, how and what to ask for reviews and customer feedback. With just few clicks you can easily tailor the look and feel of TrustFeed to fit your brand needs.
Send automated post-purchase email requests that are synced with orders placed through your shop and are triggered to be sent right after order is completed (configurable).
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Star Rating Questions

Get more quantitative feedback by allowing customers to rate characteristics of products or services, such as fit, ease of use, quality or any characteristic you want.

Free-text questions

Improve the overall quality of your reviews by asking open-ended questions to receive detailed free-text answers from your shoppers shopping experience.

Multiple Choice Tags

Make easier for shoppers to leave qualitative feedback by allowing customers to quickly select keywords that can help to better describe their shopping experience.

Displaying reviews can increase conversion rates by 270% (Spiegel Research Center, 2017)

Display Authentic Reviews on the most important conversion points

Inspire Shoppers to buy more

Category pages

Boost conversions from category pages by highlighting star ratings and reviews alongside products.

Product Pages

Enrich your product descriptions with authentic feedback from customers by publishing product reviews directly on your product pages.

GET FULL CONTROL OVER HOW YOUR BUSINESS LEVERAGE REVIEWS AND CUSTOMER FEEDBACK

Manage Reviews & Customer Feedback on one platform

92% of B2B buyers are more likely to purchase after reading a trusted review (G2 Crowd and Heinz Marketing, 2017)

BUILD A BETTER BUSINESS FASTER WITH CUSTOMER REVIEWS

Analytics and data driven Insights

Performance Analytics

Grow your online platform by keeping track of the metrics that matter to your business.
Get data driven insights from shoppers and focus on what matters to them.
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Some of our happy clients

Why online shops and marketplaces love us?

TrustFeed widgets make easier for shoppers to make purchase decisions in my store. Definitely, I recommended it!

Cris

“Installing TrustFeed in our online shop was really easy and it has been really useful to turn each transaction into a review!”

Alex

“Great solution with many customization options that comes along with great support of the TrustFeed team.”

Manuel

TrustFeed works great with WooCommerce! Great tool to create satisfaction surveys and collect reviews in our online shop!

Sara

“In just few clicks I replaced the basic WooCommerce reviews with an awesome review solution tailored for my marketplace. Nice solution!”

Jess