Keep track of multiple customer touch-points
The modern consumer is no longer a single-channel shopper. Customers are now talking and writing about your brand across numerous channels simultaneously.
Capturing customer feedback and engaging with customers through a simple channel is not enough. By listening to customers across multiple channels, businesses can gain a deeper and more holistic understanding at every stage of their customer journey.
New feature release: Multiple Surveys
Capture customer feedback anywhere and anytime. Utilize the most flexible survey distribution methods and turn any customer touchpoint into an opportunity to capture customer experience feedback.
Share your surveys on social media, email them to customers after each order, add them on a newsletter, create QR links and more.
Gain deeper knowledge of customer experience in real time.