TrustFeed integration with Shopify is released to production! You can automatically start collecting Reviews and Customer Feedback from all your orders in your Shopify store!
How does TrustFeed work?
You can subscribe order events to your Shopify store by creating a web hook that will notify TrustFeed about new orders.
- Create your account in seconds.
- Connect with your Shopify store
- Customize the questions you would like to ask from TrustFeed Dashboard.
- Personalize Feedback and Reviews Requests (Email after purchase).
- Collect at scale Reviews and Customer Feedback automatically.
- Get actionable insights based on customer reviews.
How to get started with TrustFeed & Shopify?
1.- From your Shopify store Dashboard you can go to Settings -> Notifications -> Web-hooks
2.- Create Web-hook
3.- Add Web-hook details with the following details:
- Event – Order Fulfillment
- Format – JSON
- URL – https://api.trustfeed.co/v1/transactions/shopify
- Web-hook API version – Latest
4.- Add Web-hook signature into TrustFeed Dashboard > Settings > Shopify settings
What are the next steps?
Your Shopify store is ready to collect reviews & feedback automatically.
Now you can:
1.- Send automatic Review Requests (Email After purchase)
After each transaction is marked as full-filled, TrustFeed will send automated, customized & personalized Review & Feedback Email Requests to customers with a link to your survey.
2.- Capture more authentic, useful and high quality reviews and customer feedback from your orders.
You can use different types of questions to get more detailed and helpful reviews & customer feedback with key information that is relevant for your business. You can create customized Survey Forms & Review Requests from the TrustFeed dashboard.
3.- Get data-driven insights to accelerate growth and make the best business decisions.
Moreover, you can analyze and get insights from your Reviews & Customer Feedback in the TrustFeed dashboard to keep track of customers satisfaction and make the best business decisions.
Stay tuned! More features coming…
Ready to accelerate growth with Reviews & Customer Feedback?